Shipping Methods

All of our packages are sent via Australia Post.

Expect your order to be shipped out no later than 1-3 business day(s) after you make your purchase. 

We currently offer a $15 flat rate for orders within Australia and a $50 flat rate for orders outside of Australia, with the option for Express Shipping within Australia at $25.

Returns & Exchanges

Unfortunately, we cannot offer returns, refunds or exchanges on broken or damaged goods, nor can we offer refunds for change-of-mind. 

Refunds and store credits are issued at the discretion of Our Satellite Hearts. Shipping costs associated with returns are at the expense of the sender. 

Feel free to contact us via the contact page with any questions regarding this.